With increasing business opportunities, newer challenges surface. One of the biggest challenge faced by organizations across the globe is managing information effectively. Every large and small enterprise, an independent professional, manages information effectively which is one of the keys to successful operations and survival in tough times.
People are adopting to electronic data than paper work. Organizations that adopt electronic document management systems are showing greater signs of having a better grip over business processes in tough times. And with SharePoint getting regarded as the “Information Operating System” for organizations, it seems organizations of all sizes using Microsoft products will start implementing SharePoint because of the tremendous value they see in the platform. However, not all sharepoint deployments run smoothly. Here are solid 8 ways you can avoid and mitigate risks associated with the deployment process.
8 ways to mitigate risks in SharePoint deployment:
1. Loss of data content in the event of a disaster: Content or Data is King. It is very important for a company to deal with their customer data well without messing it up. Else answering customer calls and having to tell them that all their data is gone because the archive room just caught fire is like putting business to fire. The best way to protect business documents against any disaster is to implement a document management system that not only helps to manage paper based documents, but also digital files. Documents will outlive wear and tear which is caused by manual handling and adverse weather conditions. Digital files are easy to back up -and retrieve within minutes than searching from a pile of files physically.
2. Time and cost overruns: Paper archives are simply too time-taking to handle as a source of information in the long run. It is very difficult to fetch information from a physical document library that causes a whole range of tasks connected to a business process to queue up, which will lead to project delay and cost escalations. Physical labor and staff to manage all of this can be avoided thus saving. And other things being constant which might be lowering costs and translating into a neater bottom-line.
3. Communication gaps: Most business processes involve stages of conception, iteration, research, decision and execution and then a follow up review. Multiple departments are involved in the entire exercise. When the source documents are not at the fingertips of every stakeholder in this business process, it can hamper smooth communication of ideas and relevant data. This in turn leads to another serious risk.
4. Poor or wrong decisions: Communication gaps imply that employees may not be armed with complete data for them to carry out their task as expected. This is true especially when some members of the team have the requisite documents in their possession while others do not. Decision makers are faced with time bound goals that they must achieve. If a business decision is made in a hurry and with incomplete data or without the required inputs from the entire team, it could lead to a loss in terms of revenue, market share or other such performance indicators.
5. Lost opportunity to delight customers: When customer-facing staff have all the documents they need on a single application, But if the source documents have to be retrieved from a box file in another corner of the office building, don’t expect the customer to stay on hold or wait patiently for long – you have just lost an opportunity to create a “Wow!” customer experience. Electronic document management can come to rescue. Having all information the customer needs means a ‘First Contact Resolution’ and no repeat calls for the same issue – something every business wants to achieve 100 per cent of the time.
6. Losing the competitive edge: Businesses that have an EDMS in place are far better placed to succeed in today’s digital age. Lower costs, better communication, quick turnaround times (TAT), improved productivity and quality levels – all these make an organization highly competitive and give their rivals a run for their money. Not having a sound EDMS means one could lose out on these performance indicators and consequently competitive edge over a period of time.
7. Employees Are More Mobile and Loss of reputation: When a company’s document management policy lack leads to a serious strategic or tactical error, it could result in the company’s reputation being seriously damaged. This can jeopardize the organization’s position in the market in the long term and have a cascading effect on other areas of operation. In the past, SharePoint users were often perceived to be safe within a secure perimeter working inside a corporate network, protected by layers of security such as email and endpoint security.
Employees now are increasingly mobile or remote. In the past, SharePoint users were often perceived to be safe within a secure perimeter, working inside a corporate network, protected by layers of security such as email and endpoint security. Organizations realize their business is at risk as employees are often outside the corporate network, protected by only one layer of protection their endpoint security. This is unreliable since endpoint security may become outdated when the mobile user is outside of the network.
8. Failing to comply with legal requirements: Laws such as a HIPAA require the maintenance of records in an organized way so as to be secure and accessible. Managing files and documents without scanning them is undoubtedly tougher than managing documents in electronic formats like the electronic documents are easily created, managed, stored, modified, shared, maintained and transfered than paper documents. Without a EDMS, an organization will have a tough time to organize its information repository so that it complies with applicable laws.
All the above 8 points can be easily controlled and risks can be avoided by switching to electronic document management. These discussed are just some of the situations that could happen to businesses who don’t adopt EDMS: delaying implementation of an EDMS can have a ripple effect in each of these areas. As with everything else, the hardest step is the first step toward change. Organizations worldwide who have taken this step have seen their operations transformed, getting a return on investment (ROI) that is worth the resources invested by them. Custom SharePoint development teams are can help you migrate from diverse technologies to latest versions of SharePoint including 2013 version while sticking to the allocated budget and time schedules.